This website is operated by South India 2 UK. Throughout the site, the terms “we”, “us” and “our” refer to South India 2 UK. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

By using this site, you confirm that you are at least the age of majority in your country of residence or have given consent for a minor dependent to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

A breach of any of these Terms will result in immediate termination of your services.

We make every effort to display our products as accurately as possible. However:

• Product packaging, colours, and descriptions may vary slightly
  
• Some products may be subject to availability
  

We reserve the right to:

• Limit the quantities of any products
  
• Discontinue any product at any time

All descriptions and pricing are subject to change without notice.

We strive to ensure all information on our website is accurate. However, errors may occasionally occur, including:

• Pricing errors
  
• Product descriptions
  
• Availability issues
  

We reserve the right to:

• Correct any errors
  
• Cancel or refuse orders placed with incorrect pricing or information

If your order is affected, we will notify you using the contact details provided.

All payments are processed securely through:

• Shopify Payments
  
• Stripe
  

By placing an order, you confirm that:

• The payment details provided are accurate
  
• You are authorised to use the payment method

We do not store your full payment details.

We deliver across the UK using trusted courier partners such as DPD.

Estimated delivery timelines are provided for guidance only and may vary due to:

• Courier delays
  
• Weather conditions
  
• High demand periods
  

Once your order has been handed over to the courier and marked as delivered, responsibility for the order transfers to the customer.

Please ensure that:

• Delivery details are accurate
  
• Someone is available to receive the order if required
  

Our Returns & Refunds Policy outlines the conditions under which returns, replacements, or refunds may be issued.
Due to the nature of grocery and perishable products:

• Returns may not be accepted on opened or used items
  
• Certain items may be non-refundable
  

Please refer to our Return & Refund Policy page for full details.

Customers may request to cancel their order within 24 hours of placing it.

• If the cancellation request is made within 24 hours, a full refund will be issued
  
• If the cancellation request is made after 24 hours, an administrative charge of 15% will be deducted from the total order value
  

Cancellation requests must be submitted via email to:

📧 support@southindia2uk.co.uk

Once an order has been processed or dispatched, cancellation requests may not be possible.

• You may be required to create an account to access certain features.
  You are responsible for:
  
  
• Maintaining the confidentiality of your account
  
• Ensuring all account information is accurate
  

We reserve the right to:

• Suspend or terminate accounts suspected of misuse or fraudulent activity

We may offer promotions, discounts, or loyalty programmes from time to time.
These are:

• Subject to change or withdrawal without notice
  
• Non-transferable unless stated otherwise
  

We reserve the right to:

• Modify or cancel any promotional offers at our discretion

The 1p Store operates on a single-item reward system. Eligibility to purchase or claim an item from this collection is strictly limited to one (1) item per billing amount of minimum £40 spent or per designated target achievement for every 20 pounds there off.

This limit of one item is per milestone of target billing amount and cannot be combined or bypassed unless otherwise stated.

We reserve the right to cancel orders that exceed this one-item-per-target threshold if claimed for more than one item when not eligible.

You are prohibited from using the site or its content:

• For unlawful purposes
  
• To solicit others to perform unlawful acts
  
• To violate any regulations or laws
  
• To interfere with the security or functionality of the website
  
• We reserve the right to terminate your use of the Service for violating any prohibited uses.
  

To the fullest extent permitted by law, South India 2 UK shall not be liable for:

• Any indirect, incidental, or consequential damages
  
• Loss of data, revenue, or profits
  
• Issues arising from misuse of products
  

All products are used at the customer’s own risk.

Nothing in these Terms limits your statutory rights under UK consumer law.

We reserve the right to update, change or replace any part of these Terms of Service at any time.

It is your responsibility to check this page periodically for changes.

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

For any questions regarding these Terms, please contact:

support@southindia2uk.co.uk